Wynn answers busy-line overflow, unanswered calls, and after-hours leads in English and Spanish. It captures details, takes notes, triages the caller, and can send configured retainers before the lead calls another firm.
Most personal injury leads call once. If nobody answers, they call the next firm on Google. Traditional answering services take messages; they do not qualify cases, capture details, or send retainers.
Wynn is different. He's an AI receptionist trained for PI-first legal intake and practice-aware routing. He answers your firm's phone with a local number, speaks English and Spanish, asks the right questions, takes callback notes, triages the opportunity, and can text a configured retainer for e-signature before the caller hangs up.
Never miss a lead from busy-line overflow, unanswered calls, nights, weekends, or holidays.
Fluent English and Spanish without pressing 1 or waiting for a transfer.
Captures matter type, urgency, timeline, injuries or issue details, and callback notes on the first call.
Can text or email an approved retainer for e-signature while the caller is still engaged.
Encrypted storage, access controls, and audit history for caller and client information.
Automated text follow-up for missed calls and unsigned retainers.
Forward your existing number to Wynn or use a new local number. Setup takes under 10 minutes.
Wynn answers in English or Spanish, captures case details, takes notes, triages the lead, and summarizes the call for your team.
Wynn can queue a callback, prepare triage notes, or send a configured retainer package when your firm allows it.
Every call is logged with a transcript, lead score, and case summary. Accept or decline from your dashboard.
The AI Receptionist is included with your FirmLink Legal membership at $499/month, with a 30-day free trial available with no credit card required.