Personal Injury, Immigration & Multi-Practice Firms
FirmLink connects lead intake, team communication, client communication, documents, e-signatures, payments, and case preparation in one platform.
Built first for personal injury, with dedicated immigration workflows and practice-aware support for growing multi-practice firms.
Enterprise-grade cloud infrastructure for secure legal operations.
Internal teamwork and client-facing communication stay in one connected system without mixing private firm discussions with secure client messages.
Give your team a private workspace for firm-wide conversations, direct messages, matter-specific discussions, files, mentions, and unread work.
Tag Wynn to summarize a thread, inspect the connected matter, surface blockers, or route an attachment into the right workspace.
Keep secure client messages in a branded portal instead of scattered texts, personal phone numbers, and disconnected email threads.
Unread conversations, notifications, and the related lead or case stay connected so the next response is easy to find.
Bring call activity, missed-call intake, inbound SMS, callback requests, consultations, and virtual meetings into one Communications Hub.
Every conversation has somewhere to go, and your team can see what needs attention next.
Every handoff stays visible from first contact through document preparation and payment.
Catch website inquiries, referrals, missed calls, after-hours callers, and inbound texts in English and Spanish.
Qualify the opportunity, schedule a consultation, send the right engagement documents, and collect signatures.
Keep team discussions, portal conversations, calls, texts, and meetings tied to the right matter.
Request documents, assign portal tasks, receive secure uploads, and track what is still missing.
Organize records, evidence, chronology, depositions, and review-required findings for the work ahead.
Create and track legal payment requests in client and case context through the Confido Legal integration.
Each matter gets the right intake, documents, communication, and follow-up without PI language leaking into unrelated practice areas.
Deepest workflow
Manage accident intake, treatment, insurance, medical records, bills, evidence, wage loss, chronology, depositions, demands, negotiations, liens, offers, and settlement preparation.
Dedicated workflow
Support bilingual intake, USCIS and EOIR matters, document collection, receipts, notices, RFEs, NOIDs, court dates, evidence, research, and ongoing client communication.
Practice-aware support
Use practice-aware intake, documents, tasks, calendars, communications, e-signatures, and client portals for DWI defense, business law, and mixed-practice matters.
Authorized users can create and track legal payment requests without separating payment activity from the client, matter, and portal workflow.
Create payment requests for a client and matter
Select an operating or trust account
Support client or third-party payers
Create secure Confido-hosted checkout links
Place confirmed requests in the client portal
Review payment links and transaction status
Checkout stays on Confido-hosted pages. FirmLink never handles raw card or bank-account information.
Wynn is not a chatbot sitting in a separate tab. Wynn works alongside your team to organize information, surface blockers, prepare the next step, and keep matter work moving.
Matter acceptance, sensitive client communication, document filing, and legal judgment remain human decisions, with review and audit visibility built into the workflow.
Winner — People's Choice Award
San Antonio, Texas
FirmLink Legal is an AI-powered legal operations platform that connects lead intake, team communication, client communication, documents, e-signatures, payments, and case preparation in one workspace.
FirmLink is built deepest for personal injury, includes dedicated immigration workflows, and provides practice-aware support for DWI defense, business law, and growing multi-practice firms.
Authorized users can create case-linked payment requests, choose an operating or trust account, support client or third-party payers, and track status in FirmLink. Checkout happens on secure pages hosted by Confido Legal, so FirmLink never handles raw card or bank information.
No. Wynn can gather facts, summarize, draft, review documents, route work, and recommend next steps, but attorneys and staff remain responsible for matter acceptance, sensitive client communication, filing, and legal judgment.
Connect intake, communication, documents, payments, and case preparation while your attorneys stay in control.
No credit card required. Guided setup included.
